Are Muslim businesses obliged to accept returns from customers ?
Question
The question text was not published separately; the title stands in for it.
Are Muslim businesses obliged to accept returns from customers ?
Answer
They are not obliged, but are encouraged to do so.
The Hadith mentions, ?Whoever accepts a return from a Muslim, Allah will forgive that person?s sins on the day of Qiyaamat.? (Abu Dawud)
and Allah Ta'ala Knows Best
Ml. Imraan Vawda
FATWA DEPT.
- Answered by
- Ml. Imraan Vawda
Where scholars differ, it’s safer to take the more cautious view.
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Source: Darul Iftaa Mahmudiyyah — https://askimam.org/public/question_detail/13138
Fatawa SA: https://fatawa.co.za/fatwa/askimam-13138
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