Jamiatul Ulama KZN

Deceptive tipping bills in restaurants

· 28 Safar 1447 AH1 min readEnglish

Question

Is it permissible in Islam for Muslim-owned restaurants to add a tip (e.g., 10%) to the bill without clearly informing the customer, especially when it’s only mentioned in fine print and not verbally disclosed?

If a customer pays without realizing this, is the restaurant at fault? And if a customer refuses to pay the added tip, knowing it’s not legally required and prefers to tip voluntarily, would that be sinful?

Answer

A tip given voluntarily is considered a hibah (gift) and is a gesture of gratitude.

If a service charge or tip is added by the restaurant into the bill, and the customer is clearly informed about it then it is permissible for the restaurant to include it. In such cases, the amount becomes part of the agreed cost of the service.

However, if the tip is included in the bill without clear disclosure or is hidden in fine print, this constitutes deception and is not permissible.

And Allah Ta’ala Knows Best

Answered by
Mufti Muhammed Hamza Farooqui, Mufti Taahir Hansa
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Questions about this ruling, answered only from the archive with sources.

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Source: Jamiatul Ulama KZN — https://jamiat.org.za/deceptive-tipping-bills-in-restaurants/
Fatawa SA: https://fatawa.co.za/fatwa/jamiat-38431

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