Charging a customer to give a quote on items
Question
Is it permissible to charge a customer just for a quote on the items they want? I know some people who are charging R50 to give a customer a quote on maybe 15 items. After that, if the customer comes back and buys about 6 of those items, they will refund their R50. If they don't buy any items or buy less than 6 items, they do not get refunded.
Answer
You cannot charge for giving a quote.
And Allah Ta'ala (الله تعالى) knows best.
- Answered by
- Mufti Ebrahim Salejee (Isipingo Beach)
Where scholars differ, it’s safer to take the more cautious view.
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Source: Mufti Online — Madrasah Ta'leemuddeen — https://muftionline.co.za/node/34286
Fatawa SA: https://fatawa.co.za/fatwa/muftionline-34286
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